FAQ

Assisted living is a new retirement-living alternative that offers seniors and their families the security and peace of mind they deserve. Residents are able to live independently in their own private apartments while receiving just the right level of service they need to stay independent.

Assisted living communities offer an extensive and varied program of services tailored to each individual. The services range from help with simple chores to a comprehensive program that enables each resident to have access to round-the-clock personal care assistance in his or her private apartment. Other services include medication reminders and help with daily activities such as dressing, grooming, bathing, and ambulation.

In addition to living in a comfortable, secure setting, residents may join in a variety of social and recreational activities and enjoy the companionship of friends and family in their own apartment or in community areas.

Memory care is considered a part of Assisted Living,  but the training of the staff and the design of the living area is more specialized in order to better meet the needs of residents with cognitive problems.  Residents with conditions such as Alzheimer’s disease, dementia, or other memory degenerative diseases require specialized care which assisted living only communities don’t typically offer. Specialized training and staff are needed to ensure your loved one’s mental needs are met. 

The property is owned by a small group of investors and is managed by our on site Management team employed directly by The Village at Skyline Pines, LLC. There is no external management company involved.

You’ll find a very sophisticated emergency alert system in each apartment for an immediate response in case of need. Also, we have staff on duty 24 hours a day, 7 days a week, and all exit doors will be locked at 9:00 pm with the exception of the main door, which will lock at 10:00 pm.

Raising the monthly fee is a concern to all our residents. Of course, we are very conscious of that concern, but we also don’t want to have to control costs by reducing the services or quality of food. All room and board rates are guaranteed through your residency agreement against increase for 6 months. Level of service charges may be adjusted, but you will be notified and have input prior to that happening. We do require a 30 day cancellation notice.

No. There is no Entrance Fee or Assessment fee. We do have a refundable $1000 security deposit.

You’ll find that your apartment is especially well insulated to eliminate sounds. This is a high quality structure. They are well insulated to protect your privacy

We offer a full meal schedule in our monthly fee. Our Assisted Living apartments are equipped with a fridge and a microwave to accommodate this full meal schedule.

Included as a standard service at no additional charge is flat linen laundry. Other services are available to all residents for a small fee.

Yes, basic cable television is included at no additional charge. Local programming will be provided under the base rent.

No. Residents bring their own furniture and personal belongings.

We welcome your guests. There is no problem with their visiting, but we do ask that you give us advanced notice, and that your guests stay no more than 5 consecutive days.

We do not have guest rooms on site, however we do have discounted rooms available at a neighboring hotel for family and frineds of our residents.

Yes, your guests are welcome to join you in the dining room. All you need to do is call ahead (a day in advance if possible) to make a reservation. The fee for guest meals can be found in the schedule of charges in the resident handbook.

We have an arts and crafts room where residents can make minor repairs and work on hobbies using either your tools or ours.

We consider the diet of every resident in our menu selections. We have a Registered Dietician who assists with diet planning in general and works in more depth when a resident requires therapeutic diet.  We plan our menus for nutrition and health as well as for flavor and appeal. In short, we can acomodate most any diet requirement.

You are free to choose any table that has been set up. Our dining room manager may also suggest the best seating to facilitate efficient service.

The night staff will be able to let you in. However, for security and safety reasons, we ask that you advise the concierge at the front desk if you will be late.

We have no maximum, but we do have a minimum age requirement of 55.

Our building is to be smoke free. We will allow smoking in designated areas out of doors.

Unfortunately, no. Pets are not permitted at The Village at Skyline Pines.

All Assisted Living apartments are equipped with individual controls. The common areas are controlled by a computerized energy-management system for your comfort.

Our staff is on call around the clock. Each apartment is provided with emergency pulls in both the bedroom(s) and the bathroom(s). If you require additional care temporarily, we will help you arrange for it through our home health agency.

Yes, we are happy to accommodate your request temporarily.. We do ask that our residents come to our dining areas for meals when they are well.

Meals are served by our professional, friendly servers in our dining rooms. Choices of entrees are available.

There is free scheduled transportation in our community van within a 20 mile radius. We also have a bus to accommodate special events and weekly tours.

Yes, a bus stops at a nearby corner and travels north to the shopping areas and downtown.

Yes, we have an exercise room and an art studio, multipurpose room, card room, and library for the use and enjoyment of all our residents.

Activities are held within our building and elsewhere. Our full-time activity director plans a full program of recreational activities, trips, special events, and seminars, which provides for a wide range of interests.

Yes, we have our own van and bus,  which are used for a variety of purposes – shopping excursions, day trips, special events, and tours of the many tourist attractions within driving distance.

While we are technically a “residential” facility, we do have Nurses and certified caregivers in a variety of positions in order to facilitate care for your medical needs. We do ask that al residents continue care under the direction of their primary care physician.

Many of our apartments are designed for wheelchair use. We try in every way possible to serve your needs and to keep you as part of our family.

Yes, we can accommodate the needs of both male and female residents in our salon.

Electricity, water, sewer, basic cable, and wifi internet charges are included in the monthly fee. Your only utility expenses are your personal telephone, and extended cable television should you choose to purchase those services from the provider..